Who are you in contact with during isolation or quarantine? 

Whether you are quarantining or isolating on or off campus, the first two people students will hear from are their contact tracer and their care navigator. Contact tracers discuss COVID-19 exposure, symptoms and the general process and timeline of quarantine with students. They also serve as the main resource for students when faced with nonurgent health matters.

Care navigators serve as the main point of contact for moving students to their quarantine location at the Homewood Suites on City Avenue, or their isolation location in Sourin Hall or Moore Hall. Care navigators provide students with information on dining services, managing course work remotely and what to bring to quarantine or isolation. They also assist students with other practical or personal needs once in their quarantine or isolation location.

When to Get Tested

If in quarantine, students are recommended to get tested seven days after exposure. Students with symptoms must get tested as soon as possible.

Students getting tested at the Student Health Center, located in Quirk Hall, can make appointments via Starfish. Students at the Homewood Suites can call Public Safety at (610)-660-1111 to schedule a ride from their quarantine location to the Student Health Center to be tested. 

Before scheduling their appointments, students should fill out St. Joe’s COVID-19 Self-Disclosure Form.

After completing their quarantine or isolation, the university does not require to be tested before resuming normal activities on campus.

Managing Course Work

Students can fill out the COVID-19 survey under the accommodate page on The Nest to notify instructors of their quarantine or isolation. 

Additionally, it is highly recommended that students reach out to their professors individually to let them know of their quarantine or isolation status. Note, though, that nothing is official in terms of class accommodations until your professor receives a notification from the Success Center advising them of your remote attendance. The email doesn’t say if you are in quarantine or isolation, just that you will be away from class due to medical reasons. 

Dining Services

While in quarantine, students can request a daily meal bundle with three meals to be delivered to their quarantine or isolation location from St. Joe’s dining services. Meal bundles consist of three meals, costing $30 dollars a day. Alternatively, students can use meal swipes for meal bundles, with one swipe equivalent to one meal. Students can order meal bundle plans through a Google Form sent by their care navigator. 

For any questions about dining, students can email [email protected]. For urgent matters, they can contact the dining manager on duty at (267)-207-7145. 

General Facility Questions 

For general questions, students can contact the on-call staff at the Office of Residence Life by calling Public Safety at (610)-660-1111 and asking to be put in contact with the Residence Life on-call staff member. 

Students at the Homewood Suites can contact the hotel’s front desk for any facility-related questions by dialing 0 on their room phone.